Accessibility Statement

Soho Heritage House Chinatown is committed to making our website accessible and easy to use for all visitors. We aim to follow best practices for accessibility, including readable text, clear navigation, and compatibility with assistive technologies.
 

As a restored heritage shophouse, the building retains its original architectural features, which may limit physical accessibility. Please note:

• The property has multiple steep and narrow staircases.

• There is no elevator on the premises.

• All guest rooms are located on upper floors accessible only by stairs.

• The building may not be suitable for guests with mobility limitations, elderly guests, or those who require step‑free access.

• Extra care is advised when using the stairs, especially with luggage or young children.

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If you experience any difficulty accessing information on our website, please contact us at info@thematta.com, and we will be happy to assist you.